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Initial Checklist
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Are you working with the latest version of Cscape? (free download available here)
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Is your unit equipped with the latest firmware? (SYS menu -> View Status -> Firmware) (available here)
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Is the unit in Run mode? (SYS menu -> View Status -> Mode)
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Do you have the correct cabling for your system?
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Have you consulted the Cscape Help file and/or product manual? (link below)
Product Manuals
Click here to access the online document repository.
Helpdesk
The Helpdesk features a searchable database. Should you require further assistance with your application then feel free to post your question and one of our Technical Support team will be glad to help.
Technical Support
E-mail: tech.support@horner-apg.com
Tel: +353 21 4321266 ext. 202
Skype: horner-apg.eu.technicalsupport
Tech Support is available from 8:30 am to 5:00 pm GMT.